Police Data

Norfolk Constabulary 999 Call Performance Data (2025)

Norfolk Constabulary 999 Call Performance Data (2024)

Norfolk Constabulary 999 Call Performance Data (2023)

Norfolk Constabulary 999 Call Performance Data (2022)

Norfolk Constabulary 999 Call Performance Data (2021)

Norfolk Constabulary: Summary of National Crime and Policing Measures 

Priority area: Reduce Murder and Homicide

Supplementary Comment

The Joint Norfolk and Suffolk Major Investigation Team (JMIT) are responsible for investigating homicides. There has been a decrease of 1 Homicide offence over the most recent 12 months when compared to the previous 12 months. When compared against the 2019 baseline, there has been a 43% decrease (-3 offences). The offence of Murder only, shows a decrease of 1 offence over the most recent 12 months when compared to the previous 12 months and a decrease of 1 offence when compared to the 2019 baseline.

When looking at Homicide offences, the following was found;

•       There are no concerning trends of note that would indicate an emerging issue.

•       None of the offences are linked

•       The offences are spread out across the county.

Priority area: Reduce Serious Violence

Supplementary Comment

Norfolk has seen a 10% increase in all Violence with Injury (+688 offences) compared with the 2019 baseline and a 1% increase (+71 offences) when compared to the previous 12 months. 34% of all violence with injury was domestic abuse related. Grievous Bodily Harm has seen an increase of 44% (+200 offences) when compared to the 2019 baseline, and a 1% decrease (-6 offences) when compared to the previous 12 months. A 18% decrease (-1007 offences) against the 2019 baseline can be seen for Actual Bodily Harm offences, and a 1% decrease (-54 offences) when compared to the previous 12 months.

During the reporting period, high visibility hotspot policing (Operation Focus) became further embedded as part of routine policing. This quarter delivered 4,500 hours of visible patrols across hotspot areas, resulting in ninety stop searches and the seizure of five weapons. Of Norfolk’s twenty-one hotspots, eighteen recorded reductions in Operation Focus crime types (retail theft, retail violence, serious violence, and knife crime, and anti-social behaviour), with an overall average decrease of 23% across these offences.  The dedicated Operation Focus Problem Solving Advisor has continued to support local plan owners in identifying ongoing opportunities for partnership led problem solving, ensuring efforts are targeted at the issues generating the greatest harm and antisocial behaviour within communities.

The re‑designation of the Youth Violence and Early Intervention Team as the Neighbourhood Violence Reduction Team has strengthened the Constabulary’s ability to address violence, vulnerability, and exploitation in a cohesive and consistent way across communities.

Operation Bokken has evolved into a fully proactive, MoRiLE (Management of Risk in Law Enforcement) scored Tactical Vulnerability under the Serious and Organised Crime (SOC) governance framework. What began as a Norwich focused response to serious youth violence has developed into an intelligence led model that identifies and mitigates the highest risk individuals and networks across the city. This quarter marked a clear shift from reactive policing to a structured, harm focused approach, supported by stronger intelligence collection, enhanced multi agency information sharing, and frequent reassessment of priority individuals. Bokken meetings now deliver deeper analytical insight, mapping associations and identifying early opportunities for disruption and safeguarding.

Priority area: Disrupt drugs supply and County Lines

Supplementary Comment

In the last 12 months Norfolk has seen an increase in drug trafficking offences of 3% (15 offences) when compared to the previous 12- months. There has been a 23% (-137 offence) decrease when compared to the 2019 baseline.

Each County Line is assessed using a matrix which attributes a score based on the threat associated with that County Line. Use of violence, threatened violence, and intelligence relating to children being part of a County Line’s operation are examples of high-risk factors that will impact on a line’s threat score. Higher risk lines are graded as Tier 1, which take precedence for investigation and enforcement ahead of Tier 2 lines.

In the reporting period Operation Barrette commenced with the seizure of approximately £80,000, 3 kilograms of cannabis, and four blank‑firing weapons from a property where the tenant had concealed their identity. This individual and a suspected criminal network around them were identified. During enforcement, officers recovered 1.75 kilograms of high‑purity cocaine, 140 ecstasy tablets, benzocaine, crack cocaine, and £20,000 in cash, along with high‑value goods evidencing a criminal lifestyle. The principal suspect pleaded guilty at first hearing and is currently on remand awaiting sentence. Close partnership work with the Eastern Region Special Operations Unit (ERSOU) financial investigators resulted in cash and assets being restrained for Proceeds of Crime Act (POCA) forfeiture. Two additional suspects remain on bail.

Work continues under the governance of the joint‑force Serious and Organised Crime (SOC) Board to ensure all SOC disruptions are accurately recorded, particularly within the Local Policing Command. Performance relating to SOC disruptions is closely monitored at the Victim Focus Meeting, chaired by the Deputy Chief Constable.

Priority area: Reduce neighbourhood crime

Supplementary Comment

All neighbourhood crime has seen a decrease of 43% (-2640 offences) when compared against the 2019 baseline and a 5% decrease (-197 offences) when compared to the previous 12-month period. Residential Burglary has seen a 7% decrease (-91 offences), Vehicle Offences a 9% decrease (-157 offences), Theft from the Person a 3% decrease (-11 offences) and Robbery recording a 17% increase (62 offences) when compared to the previous 12-month period. This is largely attributable to adjustments in the recording practices for Robbery of Business property offences. All the individual neighbourhood measures have seen a decrease when compared to 2019 baseline period.

Operation Investigate continues to deliver focused training to frontline officers, improving investigative responses to neighbourhood crime. The sessions strengthen core investigative skills, emphasise securing positive outcomes, and reinforce the effective use of civil and preventative orders. Training covers identifying key lines of enquiry, prompt and effective evidence capture, and enhanced victim care, with a strong focus on timely communication and safeguarding assessments. Frontline supervisor training is scheduled for early 2026 and will focus on improving evidential reviews, decision‑making, supervisory oversight, and the correct application of crime‑closure outcome codes. Supervisors will also receive guidance on maintaining regular victim updates and effective communication with the Officer in the Case (OIC) to support investigative momentum, improve victim satisfaction, and maximise safeguarding opportunities.

Online crime‑prevention advice on the Constabulary website provides guidance on protecting homes, supported by strong neighbourhood policing principles such as the cocooning model, where awareness is raised among neighbours following a burglary to support wider prevention. With an average of three dwelling burglaries reported per day, Norfolk remains one of the lowest‑volume areas nationally; however, the Constabulary recognises the significant impact on victims. Crimes are closely monitored to identify emerging patterns and linked series. Public appeals are issued swiftly when a suspected series is identified, increasing community vigilance and supporting investigations. A single officer is allocated as the Officer in the Case (OIC) for any suspected linked dwelling burglaries to maintain investigative consistency.

Priority area: Improve satisfaction among victims - with a particular focus on victims of domestic abuse

Supplementary Comment

When compared against the 2019 baseline, Norfolk has seen a 2-percentage point increase in victim satisfaction rates, with a 1 percentage point decrease when compared against the previous 12-month figure.

The Domestic Abuse Sexual Violence Group (DASVG) has continued to strengthen the integration of sexual violence within its work.  A strategy has been co-developed, setting priorities around communications, training, data analysis, strategic understanding of sexual violence, and targeted interventions.

Through the DASVG, work is underway to improve understanding of the links between domestic abuse, suicide, and self-harm.  Public Health are leading this work, supported by Integrated Care Board (ICB) analysts and intelligence teams, to identify and assess data from primary and secondary care.  In parallel, existing support pathways for domestic abuse and sexual violence Service Users are being mapped, incorporating lived‑experience insights to identify barriers, clarify referral routes, and highlight challenges within the current system.  A workshop and survey are also being developed in partnership with the University of East Anglia, ensuring that experts by experience meaningfully shape any future proposals.  Findings will be reported to the DASVG.

The Constabulary’s network of Vulnerability and Public Protection Champions have completed a successful initial Continuous Professional Development (CPD) day, focusing on domestic abuse and victim experience, including survivor accounts.

Domestic Violence Protection Notices (DVPNs) and Domestic Violence Protection Orders (DVPOs) are key tools for safeguarding victims of domestic abuse. Significant improvements continue to be made with more victims safeguarded through increased numbers and stronger monitoring leading to an increase in detected breaches.

Appendix:

Homicide

Consists of the following offence types: Murder, Manslaughter (including corporate) and Infanticide.

Violence with injury

Following the release of further clarification around the National Crime and Policing Measures (NCPM), the crime category of 'violence with injury' has been used as a measure of serious violence. This differs to the figures released in the previous Specified Information Order and all baselines have been adjusted to reflect that. Violence with injury consists of the following:

• Assault with injury
• Assault with Injury on a Constable
• Assault with Injury On An Emergency Worker (Other Than A Constable)
• Assault with intent to cause serious harm
• Attempted Murder
• Cause of Allow Death or Serious Physical Harm to Child or Vulnerable Person
• Causing Death by careless or inconsiderate driving
• Causing Death or Serious Injury by Dangerous Driving
• Endangering Life
• Intentional Destruction of a Viable Unborn Child
• Racially or Religiously Aggravated Assault with Injury

A further focus on Actual Bodily Harm (ABH) and Grievous Bodily Harm (GBH) shows key trends in more detail.

Neighbourhood crime

Consists of the following offences: Residential Burglary (dwelling and non-dwelling), Vehicle Crime (theft of, interference with and theft from vehicle), Robbery, Theft from person.

Cyber crime

Non police data not yet available.

Drug trafficking

Crime consists of offences that relate to the supply of drugs as opposed to the possession of drugs.

Satisfaction

Calculated using responses that indicate the victim was either ‘Completely Satisfied’, ‘Very Satisfied’ or ‘Fairly Satisfied’.

Note on crime recording standards:

The Home Office sets the comprehensive guidance rules around the reporting standards on crime for the police.

You can find out more about the standards of crime by visiting the Government website

The implementation of these standards in Norfolk Constabulary are audited periodically by His Majesty’s Inspectorate of Constabulary and Fire and Rescue Services (HMICFRS). 

Norfolk Constabulary has worked hard since its HMICFRS inspection in 2020 on crime recording to ensure issues reported to police are properly assessed and recorded.  This step change in working practices means that direct comparisons of crime data with those years prior to 2021 compares different standards of approach