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PCC responsibilities

The functions Police and Crime Commissioners (PCCs) must carry out by law are governed by the Police Reform and Social Responsibility Act (2011), the Police Act (1996 and 2011 amendment), and other legislation.

The Association of Police and Crime Commissioners has produced this short animation explaining the role of PCCs, including their responsibilities, what they do for local communities, how their role is different to that of a Chief Constable, how they are answerable to the public, who elects them and where to find out more information.

To view the subtitles on the animation on the YouTube video, click 'CC' icon to open 'subtitles/closed capitals' featured at the bottom of the screen.

Your PCC’s responsibilities include:

Setting objectives for tackling crime and disorder in Norfolk through a Police and Crime Plan.

View the Police and Crime Plan 


Ensuring Norfolk has an efficient and effective police force. Your PCC hires (and, if necessary, fires) the Chief Constable and holds him/her to account for running the force. Your PCC also sets Norfolk’s policing priorities and monitors performance against those priorities.

Find out more about accountability


Setting the budget for policing the county and determining how much you contribute through your Council Tax. Your PCC also scrutinises how the police use their budget to meet Norfolk’s policing priorities.

Police budget and council tax


Bringing together Norfolk’s community safety and criminal justice partners to make sure local priorities are joined up.

Working in partnership pages


Commissioning services which contribute to the objectives within the Police and Crime Plan.

Commissioning and grant funding


Providing support services for victims and witnesses of crime.

Victim support services


Getting communities involved in keeping Norfolk safe and being the voice of the people when it comes to policing and criminal justice in Norfolk.

Community engagement


Establishing and managing an Independent Custody Visiting Scheme where community volunteers check the treatment and welfare of detainees to ensure a safe environment and provide public reassurance.

Custody visiting


Dealing with complaints against Norfolk’s Chief Constable and monitoring how the Constabulary handles complaints against its officers and staff. Since February 2020, your PCC is also responsible for reviewing complaints where complainants remain dissatisfied with how their complaint was dealt with by the Constabulary.

Complaints